Your personal information, payment details and account activity are handled with care at pk98. This policy explains exactly what we collect, why we collect it, and how it is protected — written plainly for Pakistan players.
Six key areas that define how pk98 handles player data — from registration through to withdrawals and account closure.
We collect only the information needed to operate your account: name, date of birth, contact number, payment method details and gameplay activity. We do not collect unnecessary data and we do not store information we have no purpose for.
All data transmitted between your device and pk98 is encrypted. Payment data — including your JazzCash and Easypaisa account details — is stored using security standards appropriate for financial information. Staff access to personal data is restricted and logged.
pk98 does not sell your personal data. Data is shared only with payment processors (JazzCash, Easypaisa, Raast, banks), game software providers who need session data to operate games, and identity verification services during account verification.
You can request a copy of the personal data pk98 holds on your account at any time by contacting support. We will provide this within a reasonable timeframe. You can also request corrections to inaccurate data through the same process.
pk98 uses cookies to keep you logged in, remember your preferences and improve platform performance. We use session analytics to understand how players navigate the platform. No third-party advertising cookies are placed without your awareness.
When you close your pk98 account, your personal data is retained only as long as required for transaction records and fraud prevention purposes. After the retention period, your data is deleted. You can request early deletion in certain circumstances through support.
Welcome to the pk98 Privacy Policy. pk98 operates the online gaming and entertainment platform available at pk98.fun. This policy explains how we collect, use, store and protect the personal information of players who register and use the pk98 platform in Pakistan.
When you create an account on pk98, make a deposit in PKR, play a game or contact our support team, you are sharing information with us. We take that responsibility seriously. This policy is written in plain English so that every Pakistan player can understand exactly how their data is handled — without needing a legal background to follow it.
By registering an account on pk98, you confirm that you have read this Privacy Policy and agree to the collection and use of your information as described here. If you do not agree, you should not register an account. This policy should be read alongside the pk98 Terms and Conditions.
pk98 does not sell personal data to advertisers or marketing companies. Your information is used solely to operate your account, process payments and improve your experience on the platform.
pk98 collects personal information at different stages of your interaction with the platform. The categories of data we collect are listed below. We only collect data that has a clear purpose in operating your account or improving the platform.
When you create a pk98 account, we collect:
When you request your first withdrawal or when triggered by our verification process, we may collect:
To process deposits and withdrawals in PKR, we collect:
During your use of pk98, we automatically collect:
Every piece of data pk98 collects has a specific purpose. We do not collect information for the sake of it, and we do not use your data for purposes you have not been informed of. The main purposes for which we use your data are:
Your registration data is used to create, maintain and administer your pk98 account. This includes processing your login, updating your account details when you request changes, and sending you account-related communications such as deposit confirmations and withdrawal updates.
Your financial data is shared with payment processors — JazzCash, Easypaisa, Raast or your bank — to execute deposit and withdrawal transactions in PKR. We retain transaction records for the purpose of resolving disputes and maintaining accurate financial records.
Verification documents are used to confirm your identity and the ownership of your payment method before your first withdrawal is processed. This protects both you and the platform from fraudulent activity.
Aggregated, anonymised activity data helps us understand which games and features Pakistan players use most, identify performance issues, and develop improvements to the platform experience. This data does not identify you individually.
Account activity data is used by pk98's responsible gaming systems to identify patterns that may indicate a player is experiencing difficulty managing their gambling. If such patterns are detected, our support team may reach out to offer assistance or apply protective measures in line with our Responsible Gaming commitments.
IP addresses, device identifiers and login patterns are used to detect and prevent fraud, account sharing, duplicate account creation and other activities that breach our Terms and Conditions.
pk98 does not share your personal data with advertisers, data brokers or marketing platforms. Your contact details are used only for account communications directly related to your pk98 account activity.
Given the nature of the pk98 platform, payment data requires a higher standard of care than standard personal data. Here is how we handle the financial information associated with your PKR deposits and withdrawals.
pk98 does not store your full JazzCash PIN, Easypaisa PIN, bank card number or online banking password at any point. When you initiate a deposit or withdrawal, you authenticate directly with your payment provider — pk98 receives confirmation of the transaction but not your authentication credentials.
We do store your registered mobile wallet number or bank account reference so that repeat transactions can be processed to the correct destination. This information is stored encrypted and access to it is restricted to authorised payment operations staff only.
All deposit and withdrawal records — including amounts in PKR, timestamps and transaction reference numbers — are retained as part of your account history. You can view your full transaction history from within your pk98 account at any time. These records are also used to resolve disputes and verify account activity.
| Payment Method | Data Stored by pk98 | Authentication Handled By |
|---|---|---|
| JazzCash | Mobile number, transaction reference | JazzCash directly |
| Easypaisa | Mobile number, transaction reference | Easypaisa directly |
| Raast | Raast ID, transaction reference | Your bank directly |
| Bank Transfer | Account title, bank name, transaction reference | Your bank directly |
pk98 does not sell, rent or trade your personal data. Data is shared with third parties only where it is necessary to provide the services you have requested, and only with parties who are obligated to handle your data in a manner consistent with this Privacy Policy.
To process your PKR deposits and withdrawals, we share the relevant transaction details with JazzCash, Easypaisa, Raast or your bank. These providers operate under their own privacy and data security frameworks and are responsible for the data they hold in connection with your transactions.
The slot games, live casino tables and fish games available on pk98 are powered by third-party software providers. These providers receive session data — including your account identifier, bet amounts and game results — to operate the games correctly. This data is used only for game operation and is not used for independent marketing purposes by the provider.
Where we use a third-party identity verification provider to process your CNIC or passport for account verification, that provider receives only the documents and data necessary to complete the verification check. Verification providers are contractually required to delete documents after the check is complete.
pk98 may disclose personal data if required to do so by applicable law, regulation or a lawful order from a competent authority. In such cases, we will disclose only the minimum information required to satisfy the legal obligation.
pk98 will never sell your personal data to a third party for commercial gain. Any data sharing described in this section is limited to what is strictly necessary to operate your account and the platform.
pk98 uses cookies and similar tracking technologies to make the platform work correctly and to improve your experience. Below is a plain explanation of what each type of cookie does and why it is used.
These cookies are required for the platform to function. They keep you logged in during your session, maintain your session security token, and ensure the cashier and game pages load correctly. These cookies cannot be disabled without breaking core platform functionality.
Preference cookies remember settings you have chosen — such as your preferred language display or the last game category you browsed. These make your experience on pk98 more convenient by not requiring you to set the same preferences every visit.
pk98 uses session analytics to understand how players move through the platform — which pages are visited most, where players drop off, and how features are used. This data is aggregated and does not identify you individually. It is used to improve the platform for all Pakistan players.
You can control non-essential cookies through your browser settings. Blocking essential cookies will affect your ability to use pk98. Most modern browsers allow you to view and delete individual cookies — refer to your browser's help documentation for instructions specific to the browser you are using.
pk98 does not retain personal data for longer than is necessary for the purposes for which it was collected. The retention periods we apply to different categories of data are summarised below.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 2 years after closure | Dispute resolution, fraud prevention |
| Transaction records (PKR) | 5 years from transaction date | Financial record-keeping, chargebacks |
| Verification documents | Duration of account + 1 year after closure | Regulatory and fraud prevention |
| Game session logs | 18 months from session date | Dispute resolution, responsible gaming |
| Support chat transcripts | 12 months from conversation date | Quality assurance, dispute evidence |
| Analytics data | 12 months, aggregated only | Platform improvement |
After the relevant retention period, data is deleted from pk98 systems or anonymised such that it can no longer be linked to your identity. You can request early deletion of certain data categories by contacting pk98 support — we will assess each request individually and respond within a reasonable timeframe.
As a pk98 player, you have the following rights regarding your personal data. To exercise any of these rights, contact pk98 support with your registered username and a description of your request.
You can request a copy of the personal data pk98 holds on you at any time. We will provide this in a readable format within a reasonable timeframe. Transaction history is also available directly from your account dashboard without needing to make a formal request.
If any personal data we hold about you is inaccurate or out of date, you can request that we correct it. Name or date of birth corrections may require you to re-submit identity verification documents to confirm the accurate information.
You can request deletion of your personal data. We will fulfil such requests where we are not legally or operationally required to retain the data. Transaction records and verification data may need to be retained for the periods described in Section 7 above regardless of a deletion request.
If you believe pk98 is processing your data incorrectly, you can request that we restrict processing while the issue is investigated. During a restriction period, we will hold your data but not actively use it beyond what is necessary to maintain your account.
Contact pk98 support through the live chat feature on the platform or by writing to the support email address shown in the footer. Include your registered username and clearly state which right you wish to exercise. We aim to respond to all data rights requests within 14 days.
pk98 implements technical and operational security measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These include:
While pk98 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong and unique password for your pk98 account and do not share your login credentials with anyone. If you suspect your account has been compromised, contact pk98 support immediately.
pk98 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If a player is found to be under 18 at any point — including during account verification — their account will be closed and any data collected will be handled in accordance with our deletion policy.
If you are a parent or guardian and believe a minor has registered on pk98 using your payment details or contact information, please contact pk98 support immediately. We will investigate and take appropriate action, including closing the account and returning any funds that cannot be associated with bonus activity.
pk98 may update this Privacy Policy from time to time as the platform evolves or as data handling practices change. When we make material changes, we will notify registered players via the contact details on their account and display a notice on the pk98 platform. The updated policy will take effect on the date stated in the notification.
The "Last reviewed" date at the top of this page reflects when the policy was most recently updated. We encourage you to review this policy periodically so you remain informed about how your data is handled. Continuing to use pk98 after an updated policy takes effect constitutes acceptance of the revised terms.
We notify players of policy changes via their registered contact details. Make sure your mobile number and email address are current in your account settings so you do not miss important updates.
If you have a question about this Privacy Policy, want to exercise any of your data rights, or believe pk98 is handling your personal data incorrectly, please get in touch with our support team. We handle all privacy-related queries with priority.
You can reach pk98 support through the live chat available on the platform during Pakistan time zone hours, or by writing to the support email address shown in the footer of this page. Please include your registered username and a clear description of your query so we can assist you as efficiently as possible.
For general account queries, bonus questions or withdrawal issues, the same support channel handles all player communications. There is no separate privacy contact — our support team is trained to handle data-related requests correctly and escalate them when needed.
Quick answers to the questions Pakistan players ask most often about how pk98 handles personal data.
Your data is secure, your payments in PKR are private, and your account is protected. Register today and enjoy slots, live casino, fish games and cricket — all in one place. You must be 18 or above to register.